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Is it possible to receive the car on the day of application without prior order?
Yes, you can choose a car on the day of treatment. However, we recommend booking a car in advance, for your convenience. In this case, we guarantee you the reservation of the car for you, the choice of equipment, as well as the color of the car. At the same time we have a very large fleet of vehicles, so even without prior order, you can choose a car that will suit your purposes.
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What are the minimum lease terms for cars, for example, if bmv is supposed to be rented?
The minimum lease term for any car in our company is 24 hours (1 day). You can rent a car for a shorter period, however the minimum rate is the car rental price for 24 hours.
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I have an international driving license issued in another country. Can I use the services of your company, in particular, if I need rent a logotype?
Yes, you can rent a car in our company. You can operate a rental car on the territory of the Russian Federation without obstacles and problems. In addition, the international certificate accelerates the processing of documents, since the verification procedure is simplified.
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Who pays for the repair of a car for hire if an accident has occurred?
The cars of OLFOY are insured against the risks of compulsory motor TPL insurance. In case of damage to the car, the lessee is liable under the franchise (collateral). In such a situation, it is necessary to perform all actions associated with the accident. It is also necessary to call the company manager, and we will certainly prompt further actions in a stressful situation. In addition, in the event of an accident, we will offer a car to replace a similar class, if you are not the culprit of the accident.
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In what form is it necessary to return the rental car?
The car must be returned with a full tank, as well as clean. The rental car is issued with an equipped first-aid kit, a fire extinguisher, a spare, etc. All this is fixed in the act of acceptance of the car. Accordingly, the return of the car is also made according to the act, in the same configuration as issued to the client.
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Is there a replacement for rubber tires for rental cars in accordance with the season?
Yes, all OFOFOY cars are fitted with rubber in accordance with the season.
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Is it possible to install a child car seat in a rented car, for example, if it is a Ford Focus rental?
If you wish to install a baby car seat, discuss this nuance with our manager in advance. When you arrive to pick up the car, it will be equipped with a child seat.
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What should I do if a problem occurs in my rental car?
First of all, let the manager of OLFOY about the malfunction. In case of impossibility of further exploitation, we will send you a car of a similar class. If at the time of the breakdown you are in another region, you need to find a firm service, eliminate the breakage, while you need to save all the bills and checks paid for repairs and spare parts. In the future, upon arrival in our office you will receive compensation. In the event of any malfunctions, be sure to coordinate your actions by phone with the manager OLFOY.
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Is it possible to go abroad for a rental car? For example, in Moldova?
Yes, reserve a car in advance, inform our manager about the planned route. Documents that are issued in the kit when registering a lease, will allow you to move around any European country. Insurance, necessary in Europe, you will get when crossing the border.
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How to proceed if circumstances do not allow to return the rented car on time?
In time contact the manager, explain the problems that have arisen. For our customers we provide an additional free hour. If you do not contact, do not warn about the delay, the company will be forced to take emergency measures. Contact the manager in time and you will not have any problems.
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How to act if a rented car is stolen?
All cars of our company are insured against theft. If there is not your fault, call the police, record the fact of the theft, and also inform our manager about it. In case of hijacking a rental car, you need to return us the keys and documents to the car. If you do not do this, the insurance company will refuse to pay damages, accordingly this debt will have to be returned to YOU.
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Can I rent a car with the right of purchase in OLFOY?
Yes, almost any car you can rent for a long time with the option of subsequent repurchase. You choose a car, the rental period. We calculate the size of the monthly fee. You take away the car you like, and in the future you regularly pay rent payments. You can learn more about this service by phone: 7(499)39-117-49
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Can I receive a car upon arrival at the airport, but return at the hotel upon departure?
Yes, we will deliver the car to the airport, and take it to a convenient address for you. You can pay in any way convenient for you. For registration of documents, please contact our manager, book a car, and we will do the rest.
